Clear Energy are a member of the Water and Energy Ombudsman.

We pride ourselves on delivering for our customers. We are committed to resolving any concerns or complaints in a transparent, fair and efficient way. Therefore, if you have a complaint please do not hesitate to contact us. If you believe we have been unable to resolve your complaint satisfactorily you may wish to escalate your concerns with the Energy Ombudsman:

https://www.ombudsman.wa.gov.au/energyandwater/