Complaints

We pride ourselves on delivering for our customers. We are committed to resolving any concerns or complaints in a transparent, fair and efficient way. Therefore, if you have a complaint please do not hesitate to contact us at: complaints@clearenergy.com.au

Water and Energy Ombudsman

Clear Energy are a member of the Water and Energy Ombudsman. If you believe we have been unable to resolve your complaint satisfactorily you may wish to escalate your concerns with the Energy Ombudsman:

https://www.ombudsman.wa.gov.au/energyandwater/